ChatGPT vs. Claude: how people really use AI.

The National Bureau of Economic Research wrote about usage of ChatGPT while Anthropic published their own paper on the economic impact of Claude.
Among the key takeaways from the OpenAI data is that the trend for non-work-related usage is increasing, with the number of messages in this sphere growing from 53% of all usage in June 2024 to 70% by June 2025. Although the number of work-related messages rose over the same timeframe, they dropped in percentage, from 47% to 27%. However, OpenAI does point out that the “primary sample” for its dataset were messages sent on consumer plans (Free, Plus and Pro).

Some conclusions are, specifically that ChatGPT – used by 700 million people weekly by the end of July – is being engaged more for personal tasks, including writing and research, while Claude is being leaned on for work-related jobs.

NBER Paper HERE.

Anthropic Write-up HERE.